Privacy Policy
Introduction
In this document, we inform you about how Alternative AI (AlternativeAI.io or as the case may be, We) process your personal data in our capacity as personal data controller. Please read this document in full and make sure you understand it. If you are unclear about the contents of this document, please contact us using the contact details set out in paragraph 9 below.
As we value the protection of your data, this policy applies to all products built, delivered and maintained by AlternativeAI.io. It is focused on the information about website visitors, customers (current and future) and authorized users (collectively called in this policy “You”).
The data processed is important for delivering the best services to you, including customization of your dashboard, tools you can use and the latest updates in AI development. We can make improvements based on this data and personalize your experience when using our services.
What data we are processing, scope and ground of processing
Conclusion of contracts. In most cases, we process your personal data in order to provide you with the requested services. The following types of data may be processed: email, name, surname, telephone number and date of birth. The grounds for processing the above data are the conclusion and performance of the contract between us and you.
Data processing after termination of the contract. We may process your data for the establishment, exercise or defense of our or others’ rights or interests before courts, bailiffs, notaries public, other public authorities, arbitration tribunals, mediators or other public or private dispute resolution bodies, our lawyers, consultants or other natural or legal persons, public or private, who are involved in those disputes or negotiations. In this situation, we will process your personal data, as necessary, in order to comply with legal obligations incumbent upon us or in our legitimate interests to protect our rights and interests. In this case, the data we process in relation to you (as a customer) include: your name and surname; your correspondence address; other data included in the invoices issued to you.
Corporate transactions. In the course of share sales, restructuring and other similar activities, we may process your data by disclosing it to certain advisors, potential purchasers, public authorities or other persons. The basis for the processing is either our legitimate interest in participating effectively in such corporate transactions or the fulfillment of legal obligations.
Resolving your requests or queries. If you send us any requests or queries, we will process your data in order to deal with them. In these cases, the data processed may include: name, surname; e-mail address; content of your request. The basis for processing in this case is your consent.
Cookies. The https://alternativeai.io/ website uses cookies to provide a personalized user experience by saving some of the preferences that you may express when you visit the site. Each time you access the page, the website will send cookies to your computer and access such cookies.
On the website https://alternativeai.io/, cookies are used in different locations to provide more personalized, efficient and secure services. Cookies are suitable to produce anonymous aggregated statistics that help us better understand how people use AlternativeAI.io pages, allowing us to improve the structure and content of these pages. In accordance with AlternativeAI.io’s security policy, cookies are protected against unauthorized access by third parties.
For details of AlternativeAI.io’s cookie policy, please read our Cookie policy. These cookies are necessary for the performance of the contract, meaning the optimization and better functionality of the website and are and integrated part of the troubleshooting issues.
Sending offers on our own initiative, following your consent. Where you have agreed to us sending you communications (SMS, emails, etc.) about our services and promotions, we will process certain data in order to be able to send you such information. The data we will process include: first and last name; telephone number, e-mail address.
Sending the newsletter, following your subscription and consent. Where you have agreed to us sending you the about our services, as well as the latest news in terms of AI tools, we will process certain data in order to be able to send you such information. The data we will process include: first and last name; telephone number, e-mail address.
The grounds for processing in this case is your consent.
Source of the Data
We receive most of the personal data we process from you.
These categories of data are the following: name and surname; telephone number; e-mail address; home address; correspondence address, information concerning the services ordered/purchased. In this case, the basis of the processing is the need to perform the service contract between the AlternativeAI.io and you.
Data disclosure
Your data will only be transferred to external providers for the sole purpose of carrying out the contract executed between you and us or where we have your express prior consent.
Storing your data
We will store your data in accordance with our personal data storage policy, the period of storage being different depending on the purpose for which we use it and the category of data. Our policy is based on legal provisions (including personal data protection legislation). There are also situations where legislation in other areas (such as accounting or archiving rules) requires us to store your data for a certain period of time. Where there is no storage period laid down in a law, we will take into account the applicable limitation periods, together with recommended data protection practices.
Transfer of the data in third parties countries or international organizations
To fulfill one or more of the above purposes, your data may be transferred to countries outside the EEA, which have different data protection laws. In such a situation, AlternativeAI.io will require the respective recipients to undertake to implement a set of measures to protect the data in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 or other applicable EU laws.
What your rights are and how you can exercise them
Right of access to data. You have the right to access your data that we process or control or copies of it. You also have the right to obtain information from us about the nature, processing and disclosure of that data.
Right of rectification of data. You have the right to obtain rectification of your data that we process or control if it is inaccurate.
Right of deletion of data. You have the right to obtain erasure of your data that we process or control.
Right to restriction of data processing. You have the right to restrict the processing of your data that we process or control.
Right to object. You have the right to object to the processing of your data by us or on our behalf.
Right to data portability. You have the right to obtain from another controller of your data that we process or control.
Right to withdraw consent. In situations where we process your data with your consent, you have the right to withdraw your consent, without affecting the lawfulness of the processing prior to your withdrawal.
Right to complain to the supervisory authority. You have the right to lodge a complaint to the personal data processing supervisory authority (the National Authority for the Supervision of Personal Data Processing – ANSPDCP) about the processing of your data by us or on our behalf.
To exercise your rights and, where we are processing your data with your consent, to withdraw your consent, please contact us at the contact details below. Also, to the extent that you need further information or clarification, please do not hesitate to contact us.
What can happen if you do not provide us with the data
You are under no obligation to provide us with your data referred to in this document. You are free to decide what data you choose to submit to us. However, if you do not provide us with the data that we have requested in points 2 (i) – (iii) above, then it will not be possible for us to provide you with our services referred to above – this data is essential for the conclusion of the contract between AlternativeAI.io and you.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Details
Our contact details. Full name: Alternative AI SRL, with its headquarters in Melbourne, 355 La Trobe street Melbourne 3000, email address: hello@alternativeai.io website: https://alternativeai.io/
Contact details of the Alternative AI for that Data Protection Officer. Full name: Neel Bhattacharya; telephone number: +61 0478738266; email address: hello@alternativeai.io
INFORMATION ON THE PROCESSING OF PERSONAL DATA VIA COOKIES
Since ensuring your protection with regard to the processing of your personal data is an extremely important objective for us, we have made every effort to comply with the standards imposed by EU Regulation 2016/679 (“Regulation”).
Controller identification data
The controller is Alternative AI , Australian legal entity with registered office in Mebourne , 355 La Trobe Street , Vic 3000, having its email hello@alternativeai.io.
Cookies
What are cookies?
This Website uses so-called “cookie files”. Cookies are small text files that are stored in your terminal’s memory by your browser. They store certain information (e.g. your preferred language or website settings) that your browser may retransmit to us (depending on the lifetime of the cookie file) the next time you visit our Website.
What cookies are we using?
Who places the cookie? Name of the cookie Supplier Time availability of the cookie General scope of processing Source
Microsoft Clarity _clck Microsoft Corporation 13 months Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. Data Subject
Microsoft Clarity _clsk Microsoft Corporation 13 months Connects multiple page views by a user into a single Clarity session recording. Data Subject
Microsoft Clarity CLID Microsoft Corporation 13 months Identifies the first-time Clarity saw this user on any site using Clarity. Data Subject
Microsoft Clarity ANONCHK Microsoft Corporation 13 months Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn’t use ANID and so this is always set to 0. Data Subject
Microsoft Clarity MR Microsoft Corporation 13 months Indicates whether to refresh MUID. Data Subject
Microsoft Clarity MUID Microsoft Corporation 13 months Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. Data Subject
Microsoft Clarity SM Microsoft Corporation 13 months Used in synchronizing the MUID across Microsoft domains. Data Subject
Plausible Plausible Plausible On sessions Plausible records the URL of each page viewed on your site. This helps you see which pages are being viewed and how frequently each page is accessed. The tool collects the hostname and the path. zThis data is crucial for identifying which pages on your site are getting traffic. Data Subject
Third Parties cookies
For the optimization of the user experience and the services we are bringing to you, we are also using Microsoft Clarity, provided by Microsoft Inc. 1 Microsoft Way, Redmond, Washington, United State of America (hereinafter referred to as “Microsoft”).
Microsoft Clarity is an analytics tool designed to help website owners understand user behavior and improve their website’s performance.
Clarity offers several key features, including heatmaps, which visualize where users click, scroll, and move their mouse, revealing the most and least engaging parts of a webpage. Session recordings allow website owners to watch individual user sessions, providing a real-time view of how users navigate through their site. The insights dashboard provides an overview of essential metrics, such as page views, average time on page, and bounce rates, while also highlighting significant trends and issues. This includes mouse movements, clicks, scrolls, and interactions with various elements. These recordings can help identify user behavior patterns, usability issues, and areas where users may encounter problems. Clarity provides various metrics and insights about user interactions, such as engagement metrics, script errors and performance metrics.
Users can manage or delete cookies via their browser settings, impacting how Clarity tracks their interactions. Compliance with GDPR and CCPA is ensured, as Clarity anonymizes data and protects user privacy while providing valuable insights.
More information about Microsoft Clarity can be found in the Microsoft Terms of Use and Microsoft Privacy & Cookies Policy.
Cookie settings
Most web browsers allow you to control cookies through your browser settings. To learn more about the use of cookies, how to see which cookies have been set and how to manage and delete them, use the following links:
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Certain parts of https://alternativeai.io/ may not function properly if you have disabled the use of cookies in your browser.
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